I've been buying shoes there and getting them repaired for about 23 years. Quality foot wear and repairs on shoes, coats ,purses etc... FAMILY RUN. I like them
If you need a jacket, shoes, boots, backpack, or anything else similar repaired, go here, and nowhere else! They carry great boots, shoes, and clothing as well. The customer service here is unparalleled
I brought in a vest I had already embroidered for work and one of the snaps broke instantly. With the tags still on I headed to Gartner's and hoped they could fix it. As I waited I could hear one of the gentlemen helping another customer and you could tell he was passionate about what he does and truly wants to help their customers. Much to my surprise, they able to fix my vest and he didn't even charge me. Fabulous customer service, and very kind. I will definitely be going back.
Help was very informative and helping me choose the right product.
Outstanding, high quality service at an affordable prices. They fixed the zipper on my coat in just a few minutes and had me on my way. I'll definitely be back. Highly recommended!
I'm proud Bismarck has a store like Capital Shoe! It's been around for over 100 years, great store, great service. We have brought just about everything here to be fixed: wallets, coats, shoes, purses, and every time I pick up the item it's in better condition than the day I bought it. They use real leather straps for toggle coats, better quality zippers, great soles for shoes. Always cheaper and done better and faster than sending it in anywhere. Thanks Capital Shoe!
They are great to work with, high quality and quick work! Love that its family and locally owned and they were so courteous and obviously have a customer centric approach b/c I left having the best experience and will be going back there for all my footwear business!
Always friendly and gets things done quickly.
I had one of my fire department leather boots that had about 2 inches of stitches come out during my training. They slid me into accommodate my needs.
I was standing in a foot of water for a few hours they offered different products to ensure longer life of the boots.
Thanks so much for the products and the prompt service.